The Welfare and Vulnerability Engagement (WAVE) course is designed to equip individuals in customer-facing roles with an awareness of vulnerability and their responsibilities towards customers.
Licensing Courses
Highfield e-learning offer interactive online training courses for learners wishing to go on to attain a personal licence for the sale of alcohol. We offer two courses, which are suitable for learners in both England and Scotland.
Licensing
Scottish Training for Alcohol Retailers and Servers - ideal for those who need to acquire the 2-hour mandatory training for alcohol regulations in Scotland.
Please note that manager sign-in is required to open this course.
The manager will need to provide the licence holder name, licence number, and the name of the issuing licensing board.
This is a requirement of the training provision under the Licensing (Scotland) Act 2005.
Experience the interactivity of our new multi-device, mobile ready e-learning course, Challenge - Responsible Sales in Hospitality and Retail.
You'll get an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.
An interactive, fun and engaging approach to personal licence holder training this online course covers the syllabus of the level 2 award for personal licence holders (APLH).
To achieve the Level 2 Award for Personal Licence Holders qualification (required to obtain a Personal Licence), you must sit an exam with a recognised training provider following completion of the e-learning.
An innovative online training course for Scottish Personal Licence Holders that can be taken anytime, anywhere.