Customer Service Courses

Customer Service

This e-learning course covers the subject area of communication in the workplace. This is the process of exchanging information, both verbally and non-verbally, within an organisation. It can support the delivery of several qualifications that are available from Highfield as well as several of... + details

This e-learning course focuses on the subject area of equality and diversity. It can be used to effectively support the off-the-job training delivery of several of the new apprenticeship standards,
as well as also being able to support the delivery of several regulated qualifications.... + details

This e-learning course covers the subject area of conflict management. It enables learners to develop their skills and confidence to effectively deal with conflict situations and reduce the likelihood of abusive and threatening behaviour in the workplace. It can be used to effectively support... + details

This e-learning course addresses a wide variety of aspects of self-awareness and personal development. It can be used to effectively support the off-the-job training delivery of several of the new apprenticeship standards, as well as also being able to support the delivery of several regulated... + details

This e-learning course addresses a wide variety of the aspects of teamwork in the workplace, and as a result supports many courses designed to cover the topic of working effectively with colleagues. It can be used to effectively support the off-the-job training delivery of several of the new... + details

This innovative, multi-device e-learning course provides learners with the knowledge they need to go on to achieve a level 2 customer service qualification in a fun and interactive way.

Why choose a Highfield course?

Highfield e-learning makes the most complex of subjects... + details

Qualifications and Products

Our courses are endorsed by:

Highfield Qualifications logo

Further products are available from:

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Contact

Academy House,
Sidings Court,
Lakeside,
Doncaster,
DN4 5NL

Tel: 0845 226 0350
info@highfieldelearning.com

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